Contact us 
info@eamodularhouses.ie
0899430976

Terms and Conditions


Building Regulations

Meeting building regulations is the joint responsibility of the the landowner, not of the Seller (EA Modular Houses Ltd - www.eamodularhouses.ie)

If you are unsure about Building Regulations we recommend that you seek further advice and guidance from your local Building Control Office.

Delivery

We deliver our modular houses, garden rooms and saunas to all parts of Ireland. Delivery is FREE up to 150km from Dublin, for any further deliveries, please contact us beforehand - supporting delivery charge may be charged.

You must advise us if there are access difficulties. We need an access route/road capable of taking large size vehicle. Several of our products typically weigh between 1.5 ton and 4.0+ ton. Damage to lawns, flower beds, driveways etc. on or adjacent to a narrow or difficult access route will be the responsibility of the customer. If we try to deliver, using large size vehicle, and cannot do so due to foreseeable problems such as access restrictions, the width of road etc. then the house will be returned to our storage facility and an new delivery will be at extra charge  €500-€1000 depending on location.

The time of delivery will be arranged by phone or email prior upon agreement on suitable day/time. 

Products

Our products are manufactured in Latvia.

Production process is organized in a weather-protected production facility. High-quality control and work traceability are ensured.

We are using environmentally friendly and CE-certified materials from reliable manufacturers with product warranty. The lifespan of the house is at least 50 years.

After modular house, garden room or sauna are delivered to Ireland, we will finish assembly and install kitchen, bathroom fittings etc. before we are ready to deliver house.

Installation


Prices

The prices are listed in euros (€) and are subject to as stated inclusive of delivery costs, assembly and VAT. The Seller reserves the right to change the advertised price of Goods at any time. The price payable by the Buyer shall be the price in force at the time when the order is placed. The Buyer should note that there are certain destinations to which a delivery charge will be payable and there will be occasions when the Seller's carrier makes an additional charge for delivery. Settlement of delivery charges in these instances will be the responsibility of the Buyer and charges must be reimbursed to the Seller in advance of delivery of the Goods.

The Seller reserves the right to increase the price of the Goods to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, a significant increase in the costs of labour, materials or the costs of manufacture). As already stated, the price payable by the Buyer shall be the price in force at the time when the order is placed.

Should a pricing error occur, the Seller will inform the Buyer if the price for the Goods is higher than that stated on the order. The Buyer may then choose either to proceed or to cancel the order.

The Seller will endeavour to match the price of any like for like goods found online. If the Buyer finds the same product cheaper elsewhere then the Buyer should email the Seller and ask for a price match. This forms our Price Guard service. Discounted quotations can be requested for bulk or multiple orders by any charities or community organisations.

Payment

Non-refundable 50% deposit for goods or services is payable once site survey is done, all details of construction process agreed and invoice is send out to customer for payment. We will start a production of your structure only after deposit is received.

Remaining 50 % balance is payable once the house, garden room or sauna is ready for transportation to your back garden. ( Approximately 2 weeks prior as foundation has to be laid out and transport booked in). We will notify you on this payment!

Payments may be made to bank account given on your invoice. Please write down invoice number as a reference!  Cheques, Bankers Draft or Printed Building Society Cheques are not accepted as cleared funds (as they can be fraudulent).

If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered or cancel the contract of sale for the products by written notice to you at any time.

If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request: an amount equal to the amount of the charge-back and all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statements, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section.

General Liability

We accept no liability in respect of the following:

  • Loss or damage due to causes beyond our control including, but not limited to, accident, storm, flood, neglect, misuse;
  • Deliberate or accidental damage and/or misuse of the Goods;
  • Damage or deterioration arising out of normal wear and tear.

Nothing in these Terms and Conditions is intended to or will limit or exclude our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

We will maintain suitable and valid insurance, including public liability insurance. Details are available on request.

Nothing in these Terms and Conditions is intended to or will limit your legal rights as a consumer under any consumer protection legislation, where applicable. For more details of your legal rights, please refer to your local Citizens' Office or Trading Standards Office.

Customer's Responsibilities

You are responsible for:

  • Ensuring that if any consents, licences or other permissions are needed from any third parties such as landlords, planning authorities, local authorities or similar, you have obtained these before we begin the Services.
  • Ensuring that we can access the Property at the agreed times to deliver the goods and/or provide the Services.
  • Providing electricity, gas and water, at no cost to us, to enable us to complete the Services and, if necessary, any remedial works.
  • Ensuring that access is granted in the event of access being required to neighbouring land and we shall not be held liable for any delays arising out of your inability to gain access.
  • If you fail to comply with any of your responsibilities, we will not be held liable for any delays as a result and we reserve the right to recover any costs incurred by us, such as for storage of materials or non-productive visits to the property.

Law and Jurisdiction

These Terms and Conditions and the relationship between you and us (whether contractual or otherwise) will be governed by and construed in accordance with, the laws of Ireland.

Any dispute, controversy, proceedings or claim between you and us relating to the Contract or these Terms and Conditions (whether contractual or otherwise) will be subject to the jurisdiction of the courts of Ireland.

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation). 

Our form pages are secured using High-Level SSL Encryption. 

Complaints

In the event of any complaint or grievance, 'The Customer' should initially make contact by telephone on +353 89 943 0976, followed by a formal email complaint to info@eamodularhouses.ie or letter to 'The Company's address.

For efficient handling, Buyer' should state upon all correspondence; (a) their name, (b) their address, (c) their sales invoice number, (d) the product, and (e) a description of their complaint.

We shall endeavour to promptly resolve any complaint and/or respond with our stance. Should a response not be received within 5 working days, please send a "Second Request" for the attention of The Customer Service Manager.

It is the intention of 'The Company' to resolve any dispute fairly, amicably and to the satisfaction of all parties concerned at the earliest opportunity. Online Dispute Resolution (ODR) Platform - https://ec.europa.eu/consumers/odr

Warranties and Liability

Subject to the conditions set out below the Seller warrants that the Goods will correspond with their specification at the time of delivery and will be free from defects in material and workmanship for a period of 10 years from the date of their initial use.

The above warranty is given by the Seller subject to the following conditions:

  • The Seller shall be under no liability in the event that the Seller in its absolute discretion makes any change to the specification of the Goods which are required to comply with any applicable safety or statutory requirement or otherwise or which do not materially affect the quality and fitness for purpose of the Goods.
  • The Seller shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration or repair of the Goods without the Seller's approval.
  • The Seller shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Goods has not been paid by the due date for payment.
  • The above warranty does not extend to parts, materials or equipment not manufactured by the Seller, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the Seller.

Subject as expressly provided in these Conditions and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977 and/or the Unfair Terms in Consumer Contracts Regulations 1999), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to the Seller in accordance with these Conditions, the Seller shall be entitled to replace the Goods (or the part in question) free of charge or, at the Seller's sole discretion, refund to the Buyer the price of the Goods (or a proportionate part of the price), but the Seller shall have no further liability to the Buyer.

Except in respect of death or personal injury caused by the Seller's negligence, the Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other terms, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage (whether for loss of profit or otherwise), which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer, except as expressly provided in these Conditions.

The Seller shall not be liable to the Buyer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Seller's obligations in relation to the Goods if the delay or failure was due to any cause beyond the Seller's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller's reasonable control:

  • Act of God, explosion, flood, tempest, fire or accident.
  • War or threat of war, sabotage, insurrection, civil disturbance or requisition.
  • Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority.
  • Import or export regulations or embargoes.
  • Strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party)
  • Difficulties in obtaining raw materials, labour, fuel, parts or machinery.
  • Power failure or breakdown in machinery.

Warranty Conditions

Our products are manufactured under high-quality standards. Therefore, we can provide a 10-year warranty of our products such as modular houses, garden rooms or saunas. 

Below you will find the general conditions for products with a 10-year warranty:

I. Warranty Case
EA Modular Houses provides a warranty based on the following warranty conditions. EA Modular Houses guarantees the stability of the products under specific conditions of proper use, as outlined in the following terms. Damages caused by improper handling and use, particularly inappropriate loading (e.g. not considering snow load height or incorrect loading), mechanical surface damages, visual impairments like fading or colour changes due to light, as well as seasonal and/or climate-induced deformations, crack formations, shrinkage, swelling, or similar natural changes in the incorporated wood materials, or any alteration (additional extensions or modifications) to the product, are not covered by the warranty. Excluded are also damages resulting from improper maintenance, cleaning, or upkeep of the existing wood quality. Also excluded are damages from wind speeds exceeding 7 on the Beaufort scale. The warranty is valid exclusively for first-choice products and for use within the normal non-commercial scope.

II. Warranty Duration
The warranty duration for the designated products is 10 years, starting from the corresponding purchase date.

III. Warranty Conditions

Any complaint must be submitted in writing to EA Modular Houses, along with the presentation of photos and the original invoice, which serves as a warranty certificate. If the original invoice cannot be presented anymore, a warranty claim is excluded. After receiving the notice at EA Modular Houses, they have four weeks to inform the customer whether a warranty case is recognized. If no notification is provided within this period, the warranty case is considered rejected. During this period, EA Modular Houses or a designated third party must be granted access to inspect the contested product on-site to verify the validity of the claim.

IV. Notification of Warranty Case
In the event of a recognized warranty case, EA Modular Houses will either repair the non-conforming product or alternatively provide equivalent replacement materials. The replacement materials can be collected by the customer free of charge, excluding all further claims, particularly those for disassembly or follow-up costs, as well as claims for damages that did not occur to the delivered item itself, as indicated in the original invoice at their point of sale.

V. Expiration of Asserted Warranty Claim
The warranty period is not extended due to a warranty case. Claims arising from this warranty expire in six months, beginning with the receipt of the customer's written complaint by EA Modular Houses (see III.), but no earlier than the expiration of the warranty period.

EA Modular Houses Ltd. ("the Guarantor") hereby guarantees all pressure treated timber components against damage caused by insect infestation and fungal decay for the duration of 5 years from the first date of delivery.

Covered is the cost of re-supplying an identical or comparable component to replace a component that is proven to have failed as a result of fungal decay or insect attack. This includes the cost of transport of any such component to the customer's original delivery address providing that this is within the territorial scope of this Guarantee. It does not cover the cost of installation of those components and does not cover the cost of dismantling and/or collection of the defective components. Consequential costs or losses are not covered.

The term 'fungal decay' as used in the Guarantee refers to wood-destroying fungi that feed on and degenerate the wood cell walls. It excludes staining and mould fungi associated with the weathering of wood.

The term 'insect attack' refers to an attack by wood digesting insects that destroy the timber structure.

The term 'failed' refers to damage caused by insects and/or fungi to such an extent that the component is no longer structurally sound.

This does not affect the statutory rights of consumers or exclude or restrict the liability of the Guarantor for death or personal injury caused by negligence, or for fraudulent misrepresentation.

The guarantee is invalid if:

  • If the building has been customised or modified in any way.
  • The person claiming is not the original purchaser of the building.
  • The building has not been treated annually or as per the treatment manufacturers.
  • The building has been erected, refitted etc.
  • The building is or has been placed within 2 feet (60cm) of any obstruction (walls, trees, fences etc) which can allow moisture to penetrate the timber.
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